The City of West Palm Beach. Emergency Notification Information.

Homeland Security | Severe Weather | Hurricane | Code Red
Area Shelters | Special Needs | Evacuations | Pets | Safety Procedures
 
  Hurricane Guide 2009

Code Red
CODERED phone
notification system
Learn more

 

Important Numbers

Hurricane Hotline:

(561) 822.2222

Mayor's Office
(561) 822.1400

Mayor's Response Team
(561) 822.1402

Neighborhood Services
(561) 822.1402

City Commissioners
(561) 822.1390

Public Utilities

Sanitation/Street Lights
(561) 822.2075

Streets & Drainage
(561) 822.2085

Grounds & Maintenance
(561) 822.2182

Emergency (After 4 pm)
(561) 822.2210

Code Compliance
(561) 822.1465

Construction Services
(561) 805.6700

Flood Zone Info Hotline
(561) 805.6705

Police Department

Emergency 911

Non-Emergency
(561) 822.1900

Tips Line
(561) 822.1800

Fire Rescue Department

Non-Emergency
(561) 822.4700

WPB TV 18
(561) 822.1867

Youth & Family Services

Vickers House
(561) 835.7030

Vickers House South
(561) 835.7180


More phone numbers



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how to prepare
make a plan

After a major disaster, it is unlikely that emergency response services will be able to immediately respond to everyone’s needs, so it’s important to be prepared to take care of yourself and your family. Knowing what to do is your best protection AND your responsibility.


Create a family disaster plan including a communication plan and an Evacuation Plan.


These steps will help you prepare for a hurricane:


Designate an out-of-area contact person.

Try to select someone that is far enough away to not be affected by the same emergency. Provide this person with the names and contact information of the people you want to keep informed of your situation. Instruct family members to call this person and tell them where they are. Write down all contact numbers and information on an Emergency Contact Card PDF Format. Long distance phone service is often restored sooner than local service.


Designate a safe room.

Select a safe room in the event that you are home during a hurricane (in non-mandatory evacuation situation). The safe room should be centrally located in the house, with no windows, at ground level, or in a basement. Safe rooms are typcially bathrooms or closet rooms. Make sure your safe room has adequate ventillation.


Plan an escape route.

Discuss the options you have in the case your home is no longer safe. If possible, plan to stay with a friend or relative who lives out of state or further inland. Please note that many in-state hotels tend to be full during the event of a hurricane. If you are bringing a pet, check with the hotel first or visit PetsWelcome.com for a list of pet-friendly hotels. Area Shelters are not designed for comfort and should be used as a last resort. Please see our list of Evacuation Procedures for more information.


Duplicate important documents.

Also keep copies off-site, either in a safety deposit box or with someone you trust. Documents may include:

  • passport
  • drivers license
  • social security card
  • wills
  • deeds
  • financial statements
  • insurance information
  • marriage license
  • prescriptions

Inventory valuables.

This can be done through inventory lists, photographs, or video. Keep copies of this information off-site with your other important documents.


Create a Pet Plan.


When planning, consider Special Needs.

Children, seniors, people with disabilities, and family members that don’t speak English may need extra attention during a hurricane. If you, or someone you know, requires special assistance during an evacuation, register with the local emergency office of the disadvantaged person. Palm Beach County has a Special Needs Program for citizens with certain medical problems during a major hurricane. FloridaDisaster.org features safety tips and hurricane facts especially for kids. Learn about emotional coping during a hurricane at NCTSNet.org.



Last Modified July 28, 2009
Adapted from the 2009 Hurricane Preparedness Guide


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