A Resource Center which offers the Community a compassionate place to receive information, referrals, counseling, translation assistance, and aid with problems and crises.
Whether there's a pothole on your street, you notice a traffic signal that's not working or you want to find out about an upcoming band at Clematis by Night, there is one number to call:
(561) 822-2222
This 24-hour a day, seven day a week hotline is available for all your non-emergency needs and concerns. City of West Palm Beach workers will take your call and then take action to get you what you need.
With this one, convenient number, there's no more wondering who to call or where to turn when you need something from the City of West Palm Beach. 822-2222 is easy to remember, but if you program it in to your cell phone's speed dial it's even easier to use!
So give us a call when you see something that needs fixing or something that can be improved. And if it's easier for you to type us a note than to call,
then you can always drop us an email at 822@wpb.org.
Remember: ALWAYS call 911 for emergencies.
USE ACTION!
In an effort to provide an additional method of communication with the City, we are offering ACTion! On-line Community Complaint Tracking System as a service to the public. If you live, work, or are visiting West Palm Beach and notice a problem, please use our ACtion website to notify us. To initiate a complaint, simply complete the registration and provide details in the information boxes. When you hit the "SUBMIT" button your report will automatically be sent to the appropriate City department for action.
Thank you for taking the time to assist us in maintaining our City. Together we make West Palm Beach a great community in which to live, work and visit.
[click here to enter a complaint]
TITLE VI COMPLAINT FORM AND PROCEDURES
Title VI of the 1964 Civil Rights Act requires that "No person in the United Stated shall on the ground of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance."
The form below is necessary to assist us in processing your complaint. Should you require any assistance in completing this form, please let us know. Complete and return this form to The Director of Human Resources, Patrick J. Cooney, Title VI Coordinator, City Hall, P.O. Box 3366, West Palm Beach, Florida 33402.
Title VI Complaint Procedures - In English 
Title VI Complaint Procedures - En Español
Complaint Form 2011 - Bilingual (English & Español)
| FREQUENTLY CALLED DEPARTMENTS | ||
| Department |  |
Phone (561) |
| Administration/Mayor's Office | |
822-1400 |
| Building Division - for Permits | |
805-6700 |
| City Clerk - for Public Records | |
822-1210 |
| City Hall Main Number | |
822-1200 |
| Code Compliance - for Violations | |
822-1465 |
| Commission Office | |
822-1390 |
| Community Events - for Events | |
822-1515 |
| Economic Development - for Help | |
822-1250 |
| Community Development - for Help | |
822-1250 |
| Human Resources Job Line | |
494-1001 |
| Library - for Renewing/Reserving | |
868-7700 |
| Parks Maintenance - for Park Issues | |
822-2150 |
| Parks & Recreation - for Sports | |
804-4900 |
| Police Non-Emergency | |
822-1900 |
| Sanitation - for Garbage Service | |
494-1040 |
| Water Drainage - for Overflows | |
494-1040 |
| Street Lights - for Down Lights | |
822-2085 |
| Street Maintenance | |
822-2085 |
| Utilities Customer Service - for Bills | |
822-1300 |
| Utilities Emergency - for Issues | |
822-2210 |
| Vicker's House - for Family Services | |
804-4975 |
