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City of West Palm Beach : Mayor's Response Team
MRT responds to citizen requests & concerns for assistance, relays requests to the Mayor, and provides information. We are available from 8 a.m. to 5 p.m., Monday through Friday. If you have a question or a problem with a specific department, please try to resolve your issue with that Department or Division. If you need additional assistance, contact MRT for help. The MRT Specialist is trained to assist you quickly and courteously and to help you get the answers you need from your West Palm Beach City Government.
| USE ACTION! |
In an effort to provide an additional method of communication with the City, we are offering ACTion! On-line Community Complaint Tracking System as a service to the public. If you live, work, or are visiting West Palm Beach and notice a problem, please use our ACtion website to notify us. To initiate a complaint, simply complete the registration and provide details in the information boxes. When you hit the "SUBMIT" button your report will automatically be sent to the appropriate City department for action.
Thank you for taking the time to assist us in maintaining our City. Together we make West Palm Beach a great community in which to live, work and visit. [click here to enter a complaint]
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FREQUENTLY CALLED DEPARTMENTS
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| Department |
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Phone Number
(area code 561)
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| Aministration/Mayor's Office |
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822-1400 |
| Building Division Permits and Construction |
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805-6700 |
| City Clerk Public Records, City Ordinances, Copies |
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822-1210 |
| City Hall Main Number |
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822-1200 |
| Code Compliance Building and Sanitation Violations |
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822-1465 |
| Commission Office For Commissioner Inquiries |
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822-1390 |
| Community Events Info on Downtown Events |
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822-1515 |
| Economic Development Business/Developer Assistance |
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822-1250 |
| Community Development Affordable Housing |
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822-1250 |
| Human Resources Job Line |
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494-1001 |
| Library For questions, renew and reserve books |
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868-7700 |
| Parks Maintenance Maintenance issues in parks |
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822-2150 |
| Parks and Recreation Programs and Sports |
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804-4900 |
| Police Non-Emergency When 911 is not necessary |
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822-1600 |
| Sanitation Refuse and garbage collection |
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494-1040 |
| Storm Water Drainage For storm water & sewer issues |
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494-1040 |
| Street Lights To report problems or concerns |
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822-2085 |
| Street Maintenance Report problems or concerns |
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822-2085 |
| Utilities Customer Service For Water Bills |
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822-1300 |
| Utilities 24 hour/7 days a week Emergency |
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837-4011 |
| Youth and Family Services Vickers House |
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835-7030 |
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Have a question for Mayor Frankel?
Need information from City Hall?
Call the Mayor's Response Team (MRT) at 822-1402
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