Beginning, Monday, February 16th, 2004 your West Palm Beach Utility Bill received a new look with more details about your service charges and consumption.
»» click here to view the new bill format

The utility billing system automatically accounts for rate changes during your monthly billing cycle. It allocates your services between old and new rates to insure the accuracy of your charges. Partial month services will be properly allocated to the various rate blocks.

PAYMENT OPTIONS:  
1. You are now able to pay your monthly bill, view your account information and make your payments on the internet via your checking account or credit card. Click the “pay on-line” button now.
Click here to pay online now.

2.  You may access your account information and make payments via the City's new telephone system at (561) 822-1300 via your checking account or credit card.    

3.  You may also have your utility payment automatically paid from your checking or savings account by contacting us and filling out a simple form.

If you prefer to contact us by e-mail, please click our online form and someone should contact or e-mail you during the next business day.

If you have any questions concerning your utility bill, please call (561) 822-1300 between the hours of 8:00AM-5:00PM, Monday thru Friday.