The City knows that convenience is important to you. That is why we make it as easy as possible for you to manage your City of West Palm Beach Utility account online.

You have several options to pay your bill using Visa, Master Card or your financial institution’s checking account. You must have your utility account number and service address, routing (DO NOT use numbers from your deposit slip) and bank account numbers or credit card information ready.
These services are available 7 days a week 24 hours a day and are free of charge.

	You can make a one-time payment. You will be required to have your utility account number.
	You can create a profile for multiple utility accounts for quick and easy monthly online payments. You will be required to have an E-mail address and create a password. You will also be required to have the utility account number and house number of each individual account you plan to attach to your profile. We recommend you review our helpful user guides before you start.
	Need help? Please review our User Guides: Getting Started | Customizing Your Profile
	Questions about on-line payments? Click on the icon to the left.
	You can pay your Utility bill over the telephone at (561) 822-1300. You will be required to have your utility account number.
	You have the option to sign up for Automatic Bank Drafting. From the Public Utility web page, click on the “Automatic Bank Draft” icon below and print the form. Complete form with all the pertinent information, attached a voided check and mail it to us at our correspondence address below.
	City of West Palm Beach PO Box 30000 Tampa, Florida 33630-3000
	City of West Palm Beach City Hall - 401 Clematis Street, 1st Floor West Palm Beach, Fl 33401
	If your service is disconnected or you received a reminder letter, please do not mail your payment in the envelope provided with your bill. Instead, please contact the billing office at (561) 822-1300 for more information.
	City of West Palm Beach PO Box 3506 West Palm Beach, Fl 33402-3506