**City Commission & CRA Meeting Agendas | CLICK HERE**
Census 2020: Make sure YOU count! | CLICK HERE**
High Visibility Enforcement to Improve Pedestrian & Bicycle Safety

In an effort to protect the safety of these most vulnerable road users, the West Palm Beach Police Department will conduct High Visibility Enforcement Details (HVE) during the period of December 2, 2019, and May 15, 2020.

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City of West Palm Beach Hosts Vision Zero Community Block Party

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Public Utilities Overview

Customer Service will be closed on Friday, December 13, 2019 from 11:30am to 1:30pm.
IVR and WEB will continue to be active.

Fast Facts:

The Public Utilities Department works to provide reliable and economic water, wastewater and storm water service to The City of West Palm Beach. 
Information on Utility Capacity Fees can be found below.

Pay Your Bill Online
View our Frequently Asked Questions
View the Approved Plumbing Contractors List
Read the Stormwater Master Plan Update #1
Evaluation of Water Treatment Alternatives
WPB WaterSmart Program


Mission of the Public Utilities Department

 

The mission of the Public Utilities Department is to provide efficient, reliable and economical water, wastewater and storm water service for our Customers while providing a work environment where employees are valued, respected and appreciated.

Our vision is advancing a customer-service-driven utility that is efficient and effective; supplying exceptional potable water and wastewater service that surpasses all federal and state standards; pumping and distributing wastewater, stormwater and source water to secure customers’ health and safety; and leading environmental stewardship by restoration and preservation of our resources, promotion of water conservation, provision of alternative water resources and education of our natural areas. It is critical to develop a long-range strategic plan to address these and any other utility issues.

Notice of Public Hearing - Utility Capacity Fees

Download: WPB Evaluation of Water and Wastewater Capacity Charges Study (PDF)
Download: Proposed Capacity Fee Changes (PDF)
 

Notice is hereby given that the City Commission of the City of West Palm Beach will conduct a public hearing regarding changes to the utility capacity fees to be effective March 2, 2020.

The hearings will be held at 5:01 p.m. or later on November 18, 2019 and December 2, 2019 in the City Hall Commission Chambers, 401 Clematis Street, West Palm Beach, Florida 33401, for the purpose of receiving public comment.  Interested parties may appear at the meeting and be heard with respect to the proposed changes to the capacity fees.
Copies of the proposed ordinance will be available for inspection at the City Clerk’s Office in City Hall.

Questions can be addressed to dlevengood@wpb.org.

A capacity fee is a one-time charge imposed on new development for the recovery of capital costs associated with providing the infrastructure and other required improvements to provide utility service to that new development or on existing customers requesting an increase to the allocated capacity associated with increased development on their property. If a person decides to appeal any decision made by the City Commission with respect to any matter considered at the hearing, such person will need a record of the proceedings and may need to ensure that a verbatim record is made, including the testimony and evidence upon which the appeal is to be made.  Unless proper steps are initiated in a court of competent jurisdiction to secure relief within 20 days from the date of City Commission action at the above hearing regarding method of apportionment, rate of assessment and imposition of assessments, such action shall be the final adjudication of the matters presented.
In accordance with the Americans with Disabilities Act, persons needing special accommodation or an interpreter to participate in the hearing should contact the City Clerk’s Office at (561) 822-1210 at least three (3) days prior to the hearing.