Insider Newsletter March 19, 2020

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Library Closure

The Mandel Public Library closed today, March 19, 2020 at 5:00 p.m. The library will remain closed until further notice. No materials will be due at this time. Please take advantage of our online e-books, movies, music & more. Call 561-868-7701 (TTY: 800-955-8771) for more information. We know that many of you who use our library services may have some questions. Below is a list of services still available to you:


If you are interested in using our library services virtually, the library has a wide variety of digital offerings for library cardholders. These offerings include e-books and audiobooks, streaming TV and movies, music downloads, databases and more. Visit for more information on how to Connect 24/7 to the library.


If you have an item that is currently checked out, you will have a new due date of June 1, 2020.


Those who don’t have a library card may apply for one by visiting or calling (561) 868-7701 (TTY: 800-955-8771). This card will provide immediate access to the library’s digital content for a year. Your new card will be mailed to you. Once the library is back open, use your card to check out books at the library!


You will not be able to place holds on physical materials at this time. Holds currently in the system will be honored once we resume normal operations.


If you need to update your library card, get a card, get help downloading movies or books, ask a question or want to learn about our online resources, call (561) 868-7701 or (TTY: 800-955-8771). You may also email, and we will get back to you within 24 hours. 

We will continue to update you on any changes in our operations as warranted and encourage you to visit the City of West Palm Beach web page for related COVID-19 updates.


COVID-19 Testing Information

For information about COVID-19 testing, please contact your personal physician. A physician will determine whether a test is appropriate. It takes about 48-72 hours for test results to be returned to the patient's physician.


COVID-19 Updates Via Email

eNotify service allows subscribers to receive latest news in their in-box.

The City is offering a new way to stay informed about the City’s response to COVID-19. The City’s Website now offers eNotifications, a feature that will email subscribers as soon as updates are published to the Website. Subscribing to the service is free. The subscription page is available on the City Website at this address:

The City will continue to regularly update residents and business owners about City closures, cancellations and resources pertaining to COVID-19 through:


City Facilities and Services

As reported in last night's update, some City facilities and services have experienced closures or shortened hours due to the recent emergence of COVID-19. Here is a current list of changes for the City of West Palm Beach.

  • LIBRARY - Closed
  • BUILDING INSPECTIONS: Building and code inspections are ongoing. However, if you suspect that you may have COVID-19, please refrain from in-person contact with Development Services when requesting an inspection to avoid exposing City employees to potential virus symptoms. For Development Services’ resources contact information, please visit:
  • VICKERS HOUSE: Vickers House, the City’s social services resource center, is now seeing clients on an appointment-only basis. To make an appointment, please call: (561) 804-4970 (TTY: 800-955-8771)
  • ON-STREET MENTAL HEALTH SERVICES FOR HOMELESS: Mental Health America on-street services to the City’s homeless population are suspended until further notice. In addition, the City’s homeless engagement team, provided by the Lord’s Place, will provide virtual services until further notice. To reach the Lord’s Place community outreach department, call (561) 234-6752 or email
  • GRASSY WATERS PRESERVE NATURE CENTER: The Grassy Waters Preserve Nature Center is now closed through March 31. All Nature Center programs for the remainder of March have been postponed. The Grassy Waters hiking and nature trails will remain open for use during regular scheduled hours. Info:
  • PUBLIC MEETINGS: Public meetings are continuing as planned. Social distancing is strongly encouraged at public meetings.
  • PARKS: Open to the public.
  • LIBRARY: Open to the public during normal business hours.
  • CITY HALL: Open to the public
  • SPRING BREAK CAMPS: Spring Break camps previously scheduled for the week of 3/23-3/27 at City community/recreation centers have been canceled. Contact your respective community center for refund information. To contact the Department of Parks and Recreation, please call (561) 804-4900 (TTY 800-955-8771).


Questions? Contact us today: 1-561-822-2222 (TTY: 800-955-8771)