Contact Us

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IMPORTANT NOTICE: As of 4/3/2020 you must have an appointment to meet with someone at City Hall. The Building Division will take appointments for next business day if deemed necessary. Utilize the contact information below for help. A drop-box is provided at the entrance of City Hall for those in-person customers who wish to drop-off permit and business tax applications. Inspections are ongoing but at the discretion of the inspector. 

IMPORTANT NOTICE: As of 3/19/2020 Code Compliance is not inspecting the interior of occupied properties.

How do I apply for a permit online? click here 

Online Services including plan review comments, inspections, and payments:

eGovPlus One-Stop-Shop

Development Services Location:

City Hall
401 Clematis Street
West Palm Beach, FL 33401
1st Floor (Building/Code Compliance)
2nd Floor (Planning and Zoning)

Phone Numbers:

  • Building Main Line: (561) 805-6700
  • Plan Reviewer on Call Main Line: (561) 805-6727
  • Code Compliance Main Line: (561) 822-1465
  • Planning and Zoning Main Line: (561) 822-1435
  • Records Requests Main Line: (561) 805-6684
  • TTY: (800) 955-8771

Email Addresses:

  • – Questions, contractor registration, updates, NOC
  • – Expired and open permit request and questions
  • – plan review status and resubmittals
  • – business tax and rental tax submissions and questions
  • – request copies of board staff reports, receive copies of the Comprehensive Plan or applications, request copies of the Zoning or Future Land Use Map

Hours of Operation:

  • Monday - Friday
  • 8:00am – 5:00pm (we experience long wait times during the lunch hours 11:30 am to 2:30 pm)