Success Stories

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The City of West Palm Beach strives to provide an integrated array of housing and support services in an effective and cost-efficient manner for the greatest number of homeless in need.

The City’s Department of Housing and Community Development Community Services/Vickers House Division provides funding and direct services and programs for the homeless including permanent housing, supportive housing, rapid rehousing, food assistance, relocation assistance, assessments, referral services, and job placement assistance.

Available Programs

The Homeward Bound Program offers individuals who have been chronically homeless in the City of West Palm Beach the opportunity to reunite with their families back home. Procedures include meeting all requirements such as: legal identification including government issued photo identification, personal interview, clearance of all warrants or court probation, and funding availability.

The Housing Stabilization Program is designed to provide rental deposit and utility assistance of up to $3,000 for homeless individuals seeking to obtain safe, decent, and affordable housing. Contact HCD for an application.

The West Palm Beach Housing Reentry Initiative is designed to connect eligible participants exiting the criminal justice system with access to housing, employment, mental health services, and other support services. The Initiative brings together corrections agencies, reentry service providers, local governments, and community partners to help people make or restore connections with community resources, family, and positive social networks. The program provides rental assistance to returning citizens.

The Housing Opportunities for Persons with AIDS (HOPWA ) Program provides County-wide housing assistance and related supportive services for low-income persons living with HIV/AIDS and their families.

Outreach and Engagement Activities

The City of West Palm Beach understands the importance of engaging with the homeless population in order to provide encouragement, support and access to critical services. In these efforts, the City coordinates internally (HCD/Vickers House, Police, Parks and Recreation, Library Department) as well as with our partners at The Lord’s Place, St. Ann Place, and The Healthcare District.

The primary objective of The Healthcare District’s Mobile Health Clinic is to increase access to preventative and primary care, mental health services and management of chronic conditions for those who do not traditionally seek health care. The Mobile Health Clinic is station in various locations within the City limits.

The Lord’s Place conducts regular outreaches at prominent city parks and other areas frequently visited by the homeless community, on-call deployment to assist those who are in need, and informational outreach to local businesses that may interface with persons experiencing homelessness. They also provide community referrals to a variety of local partner agencies and coordination with the City’s Police Department and others.

St. Ann Place provides homeless individuals with a variety of basic services that include shower and laundry services, hygiene products, meals, health advocacy, and many more. The City’s Vickers House is stationed at St. Ann Place four (4) times per week.

Other Partnerships / External Resources

Overall, the City works closely internally and with many committed and talented social service providers, faith-based organizations, and the public sector on varying program and activities. City partners include but are not limited to:


For further information visit or contact:

Vickers House
811 Palm Beach Lakes Blvd.
West Palm Beach, FL 33407
P: 561-804-4970

Hours: 8:00 AM – 5:00 PM

To report homeless congregations or encampments please contact::

WPB Homeless Engagement Team at (561)234-6752 or

Illegal activities should be reported to the:

WPB Police Department at (561) 822-1900 or call 911 for emergencies.

WPB-TV Stories

Vickers House's Eric Richardson Gives Clients a Helping Hand

Vickers House Provides Services to WPB Residents

Mayor/Commission Workshop on Homelessness

City of WPB Helps Homeless Find Homes

WPB PD Conducts Homeless Outreach

'Vita Nova' Helps WPB Address Youth Homelessness

WPB Seeks Citizen Assistance to Curb Panhandling

Downtown WPB 'Clean Team' Helps Homeless


  • Homelessness

    • Why doesn’t the City pass a law outlawing panhandling?

    • Can the police enforce laws against panhandling in specific locations such as downtown, freeway on- and off-ramps, medians, storefronts, banks, and ATMs?

    • The City has an anti-camping ordinance? Why are the homeless allowed to set up tent camps alongside roads, trails, and freeway off-ramps, in parks, and in vacant lots.

    • Why does it take so long to eliminate homeless encampments once they are reported?

    • Can the City make it illegal to give money to the homeless?

    • I see homeless people breaking the law (buying, selling, using drugs; vandalizing property or defecating; aggressively panhandling), but when I report it the police don’t do anything.

    • Is the problem a shortage of police officers?

    • Is the problem worse in West Palm Beach? Other cities don’t have this problem. Is it because those cities have tougher laws? Better enforcement?

    • Are other cities busing their transients to West Palm Beach? Why don’t we put the transients on a bus and send them back?

    • What mental health services are available for those who are homeless because of mental illness or addiction? Why can’t the homeless be forced to take their medications or undergo treatment?

    • What can West Palm Beach residents do to address the problem of homelessness?

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