Employee Relations

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The Employee Relations Division is responsible for:

  • Helping to support employees' efforts and assist with any employment-related issue.
  • Bargaining with six (4) labor organizations that represent the City’s workforce.
  • Labor contract administration
  • Training in both contract changes and in other areas.
  • Conducting research on operational and emerging employer issues and communicate the findings.
  • Assist department directors and managers in policy and organizational development.

The work of the Employee Relations Division creates a direct link between the employees, managers, executives and elected officials.

If you would like to contact Employee Relations regarding a city employee, please call (561) 494-1000. If your comment involves a police officer, please contact the Internal Affairs Division of the police department at (561) 822-1800.

Our Current Contracts

(Available upon request)

  • IAFF – Association of Fire Fighters (Nov 1, 2017 – Sept 30, 2020)
  • IAFF – Battalion Chief Unit (Nov 1, 2017 – Sept 30, 2020)
  • PBA – Police Benevolent Association (Oct 1, 2017 – Sept 30, 2020)
  • PMSA – Professional Managers & Supervisors Association (Oct 1, 2017 – Sept 30, 2020)
  • SEIU – Service Employees International Union (Oct 1, 2017 – Sept 30, 2020)

Employee Handbook

  • City of West Palm Beach Employee Handbook

Equal Employment Opportunity Plan

  • EEO Policy 4-2
  • EEO-4 Report 2015
  • City of West Palm Beach Police Department
    • EEOP (Short Form) – March 22, 2012

Civil Service Rules and Regulations

  • Rules and Regulations

Employee Assistance Program

Coping with life’s challenges isn’t always easy! The Employee Assistance Program (EAP) is a free, confidential counseling and information program for city employees, eligible family members, and/or registered domestic partners. Costs associated with referral for long-term counseling may be covered by medical benefits.

Cigna's administers the city’s Employee Assistant Program. The EAP is available 24 hours a day, 7 days a week. Call (877) 622-4327.

  • Crisis intervention following traumatic event (e.g., accidental death, robbery)
  • Depression and anxiety
  • Divorce, separation, single and step parenting issues
  • Domestic violence
  • Dual career family issues
  • Eldercare
  • Marital/relationship problems
  • Parent/child relations
  • Retirement
  • Referral for legal assistance or credit counseling
  • Sexual assault/harassment
  • Stress Management
  • Substance Abuse
  • Support for transferred employees and their families
  • Weight control

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