CitySTART Employee Orientation

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The City "rolls out the red carpet" to welcome our newest team members.
As a new City employee, you will attend CitySTART Employee Orientation at City Hall to learn our culture, policies, procedures, benefits, training opportunities, and more. In addition, your orientation experience will continue at your department where you will receive a tour, meet your co-workers, learn about your job, and more.

Check your offer letter to see if any of the following apply to you:
  • Civil Service Rules and Regulations (Effective March 30, 2015)
  • IAFF – Association of Fire Fighters (Nov 1, 2017 – Sept 30, 2020)
  • IAFF – Battalion Chief Unit (Nov 1, 2017 – Sept 30, 2020)
  • PBA – Police Benevolent Association (Oct 1, 2017 - Sept 30, 2020)
  • PMSA – Professional Managers & Supervisors Association (Oct 1, 2017 - Sept 30, 2020)
  • SEIU – Service Employees International Union (Oct 1, 2017 - Sept 30, 2020)


Our Orientation at City Hall is green!  During your Orientation, you will be using a computer to view materials and information. This not only reduces paper usage, it also creates an opportunity for you to frequently access the same website to review the information.

Please click the below links to view Orientation materials & information:

City of West Palm Beach Employee Handbook

  • Agenda
  • City and Its Government

Safety, Workers' Compensation, Substance Abuse & Motor Vehicle Policy Training
  • Risk-Management
  • Workers’ Compensation
  • Substance Abuse Policy
  • Motor Vehicle Policy

Palm Beach County Ethics & Public Records Training
  • Palm Beach County Commission on Ethics
  • Palm Beach County Code of Ethics
  • Palm Beach County Code of Ethics Guide for Employees
  • Ethics Training
  • City Ordinance No. 4023-07
  • City Ordinance No. 4076-07
  • Florida Commission on Ethics
  • Fraud Hotline

Technology Etiquette
  • Technology Use Policy & Email Best Practices Training
  • Technology Use Policy

Respect Training
  • Equal Employment Opportunity Policy
  • EEO/Discrimination Report
  • Violence Free Workplace Policy

New Employee Must Knows
  • City Departments and Executive Leadership
    • City’s Organizational Chart
  • Payroll and Keeping Track of Your Time
    • Payroll Calendar
      • 2019
      • 2020
    • Your Online Pay Stub
      • Directions:  Online Pay Stubs, W-2, & Change of Address
      • Access Online Pay Stub
    • Kronos Terminals
      • Kronos – Overview of the terminal
      • Kronos - More details on how to use it
  • Social Security 
    • Social Security Number Collection Disclosure
Additional resources: