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WPB Water Savers Program Requirements

Applicant, Property and Equipment Requirements

  • This program is open to West Palm Beach residential and commercial water utility customers only.
  • Toilets obtained through this program must be installed in the West Palm Beach water service area.
  • Available only to properties built prior to 1996. New construction does not qualify for this program.
  • Toilets being replaced must currently consume 3.5 gallons per flush or greater.
  • Applicants must provide their City of West Palm Beach utility account number.
  • Applicants applying under a master meter account, such as with multi-tenant buildings or condominium association, must supply the master water utility account number.
  • Applicant’s utility account (or property’s master meter account) must be current with the City’s Public Utilities Department at the time of application.

Program Information and Requirements

  • This program will provide the applicant with a toilet voucher, for $125 towards a toilet and associated installation equipment for each approved toilet to be replaced. Vouchers are valid for a limited time and must be used prior to expiration.
  • This program is provided on a first-come, first-served basis until funding is exhausted.
  • All applications must be filled out completely. Errors or omissions may delay or disqualify the applicant from participating in the program.
  • Approved applicants will be required to review the toilet leak informational documentation.
  • Applicants will be contacted when the application has been processed.
  • By signing this agreement, you agree to install the high efficiency toilet at the property address on the application by the program end date.

Residential Applicant Requirements

  • Residential Applicants must be the property owner as shown by the Palm Beach County Property Appraiser at https://www.pbcgov.org/papa/, or other legal document.
  • Each applicant may receive up to two toilets per property. Owners with multiple properties within the water service area may submit an application for each property to a maximum of five applications. If you need to request more, please contact sustainability@wpb.org.
  • Toilets replaced in this program must be replaced with WaterSense© labeled high efficiency toilets (HET) with a maximum flush rate of 1.28 gallons per flush. Complete replacement toilets must include a WaterSense© tank and bowl.

The City of West Palm Beach reserves the right to modify this program at its discretion at any time.

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