City Closures

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Some City facilities and services have experienced closures or shortened hours due to the recent emergence of COVID-19. Here is a current list of changes for the City of West Palm Beach.

  • BUILDING INSPECTIONS: As of 3/19/2020 Code Compliance is not inspecting the interior of occupied properties.. For Development Services’ resources contact information, please visit: https://www.wpb.org/government/development-services.
  • VICKERS HOUSE: Vickers House, the City’s social services resource center, is now seeing clients on an appointment-only basis. To make an appointment, please call: (561) 804-4970 (TTY: 800-955-8771)
  • ON-STREET MENTAL HEALTH SERVICES FOR HOMELESS: Mental Health America on-street services to the City’s homeless population are suspended until further notice. In addition, the City’s homeless engagement team, provided by the Lord’s Place, will provide virtual services until further notice. To reach the Lord’s Place community outreach department, call (561) 234-6752 or email outreach@thelordsplace.org.
  • GRASSY WATERS PRESERVE NATURE CENTER: The Grassy Waters Preserve Nature Center is now closed till further notice. All Nature Center programs and events have been cancelled until further notice. The Grassy Waters hiking and nature trails will remain open for use during regular scheduled hours. Info: https://www.wpb.org/government/public-utilities/grassy-waters-preserve
  • PUBLIC MEETINGS: Public meetings are continuing as planned. Social distancing is strongly encouraged at public meetings.
  • LIBRARY:  The Mandel Public Library will remain closed until further notice. No materials will be due at this time. Please take advantage of our online e-books, movies, music & more. Call 561-868-7701 (TTY: 800-955-8771) for more information. We know that many of you who use our library services may have some questions. Below is a list of services still available to you: 
    DIGITAL LIBRARY:
    If you are interested in using our library services virtually, the library has a wide variety of digital offerings for library cardholders. These offerings include e-books and audiobooks, streaming TV and movies, music downloads, databases and more. Visit this page for more information on how to Connect 24/7 to the library.
    MATERIALS CURRENTLY CHECKED OUT:
    If you have an item that is currently checked out, you will have a new due date of June 1, 2020.
    GET A FREE LIBRARY CARD:
    Those who don’t have a library card may apply for one by visiting this page or calling (561) 868-7701 (TTY: 800-955-8771). This card will provide immediate access to the library’s digital content for a year. Your new card will be mailed to you. Once the library is back open, use your card to check out books at the library!
    MATERIALS ON HOLD:
    You will not be able to place holds on physical materials at this time. Holds currently in the system will be honored once we resume normal operations.
    GET IN TOUCH!:
    If you need to update your library card, get a card, get help downloading movies or books, ask a question or want to learn about our online resources, call (561) 868-7701 or (TTY: 800-955-8771). You may also email MPL@wpbcitylibrary.org, and we will get back to you within 24 hours. 
    We will continue to update you on any changes in our operations as warranted and encourage you to visit the City of West Palm Beach web page https://www.wpb.org/ for related COVID-19 updates.

  • CITY HALL: Open to the public.

Rumor Patrol 

The following are rumors being circulated and are NOT true:

  • A curfew has NOT been ordered for the City of West Palm Beach.
  • QUESTIONS FOR THE CITY?: Call the Mayor’s Response Hotline: (561) 822-2222 (TTY: 800-955-8771).

Social Distancing

With our residents’ wellbeing and safety at the forefront, West Palm Beach Mayor Keith A. James and the City of West Palm Beach continue to monitor the recent emergence of COVID-19. The City is following the guidance set forth by the Centers for Disease Control & Prevention and the Florida Department of Health in Palm Beach County, who are leading the efforts in our state to prevent the spread of COVID-19. The City’s Emergency Operations Center remains activated at Level 2 operations.

To prevent the spread of COVID-19, the public is strongly encouraged to practice social distancing. Social distancing measures are taken to restrict when and where people can gather to stop or slow the spread of infectious diseases. Social distancing measures include limiting large groups of people coming together, closing buildings and canceling events.

The City advises social distancing measures of no more than 10-people in an area together. Also, for any gatherings, people should have the availability to have six feet of personal space. For information on social distancing, please download the following guidelines.