Missions & Vision

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West PB signCity Mission

In Partnership with our communities, West Palm Beach delivers exceptional customer service that enhances quality of life.

City Vision

West Palm Beach is a vibrant world-class city.

Core Values – "DIRECT"

  • Diversity: We find strength in celebrating our differences, promoting mutual understanding and inclusiveness
  • Integrity: We demonstrate the ethical principles underlying public service; believing honesty and follow-through support credibility.
  • Respect: We treat our constituents, stakeholders, and each other with dignity, courtesy, and esteem.
  • Excellence: We deliver high-quality services in a friendly manner, based on an understanding of our constituents and their needs.
  • Collaboration: We build partnerships, which ensure our community’s success.
  • Transparency: We recognize that openness, accountability and two-way communication makes mutual trust possible and invites participation.

Strategic Plan

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