Aerial Drone as First Responder (DFR)

Mission:
The mission of the West Palm Beach Police Department’s (WPBPD) Unmanned Aircraft Systems (UAS) program is to provide airborne support to police operations in a safe, responsible and transparent manner to preserve the peace, reduce response times and increase the quality of life in West Palm Beach.
Overview:
Small, remotely-operated UAS, also commonly referred to as drones, are an efficient and effective way of providing law enforcement critical information to respond to calls for service and emergency situations, or to conduct criminal investigations. Some examples include providing an overhead view of an area or incident for ground personnel, safely clearing the interior of buildings, providing detailed documentation of crime and accident scenes and searching for lost or missing persons.
History:
The West Palm Beach Police Department launched its Drone as First Responder (DFR) program in July 2024 using the Skydio X-10 platform based on the nationally recognized Chula Vista model. The initiative marked several milestones: West Palm Beach became the first crew-led DFR program in Florida and the first in the nation to deploy the Skydio X-10 integrated with Axon Air, Fusus, Axon Body Camera 4, and Evidence.com.
The department’s unmanned aircraft systems program began in 2017 as a patrol-based initiative designed to provide aerial situational awareness for officers responding to calls for service. Operated by FAA Part 107–certified pilots, drones were used to locate fleeing suspects, search for missing persons, and support officers during critical incidents. Between 2017 and 2022, the program conducted more than 528 missions using DJI Phantom and Matrice 210 platforms.
In 2022, legislative changes in Florida required the department to suspend operations until a drone platform that met updated statutory requirements became available. The introduction of the Skydio X-10 in late 2023 provided the technology needed to relaunch the program with expanded capabilities.
Launching one of the nation’s first Skydio-based DFR programs required close collaboration with engineers and field representatives to address early challenges involving signal reliability and live-streaming capabilities. Through that partnership, the department helped establish operational standards for the emerging Skydio DFR ecosystem.
Before operating independently, pilots completed more than 40 hours of in-person training on the Skydio X-10 platform, including NIST proficiency testing, tactical flight operations, and remote flight training before transitioning to Skydio’s Remote Flight Deck.
Since launching in 2024, the program has completed more than 1,900 flights totaling approximately 395 flight hours and more than 2,700 miles flown. Drones have arrived first on scene in more than 50 percent of calls, providing critical intelligence such as locating fleeing suspects, tracking suspect vehicles, and identifying victims using thermal imaging — often before officers arrive.
The program has supported a wide range of public safety operations, including locating missing persons, providing aerial overwatch during SWAT deployments, and assisting in the apprehension of violent offenders.
The program’s innovation and impact have been recognized nationally. The West Palm Beach Police Department received the 2025 Aerial Achievement Award for Best New Drone as First Responder Program, presented annually by Skydio to honor outstanding drone programs and mission impact across industries. Selected from a highly competitive field of submissions, the award highlights the department’s leadership in advancing drone technology to enhance officer safety, improve response times, and deliver critical intelligence when it matters most.
Drone-Related Activity Dashboard:
Drone Flight History Maps:
To achieve public transparency, WPBPD uses drone software to track all flights launched by the department. The drone flight logs provide timely updates and accurate reports on all flight data. At times, the data provided may differ from actual flight data but is checked for accuracy regularly. WPBPD's policies prohibit drone operators from intentionally recording or transmitting images of any location where a person would have a reasonable expectation of privacy, except where authorized by a warrant issued by a judge or in emergency situations.
Beginning in April 2024, WPBPD partnered with Airdata and Skydio to provide information on every flight by a WPBPD drone. Click here to access recent flight data.
FAQs:
What is a drone or UAS?
Unmanned Aircrafts Systems (UAS), or drone, is an aerial device with an onboard computer that is operated remotely – generally by a pilot on the ground – using a handheld controller. Small drones are battery operated, weigh less than 55 pounds, have several rotors like a helicopter, and are equipped with a video camera.
Where are the video and photos taken by the UAS stored?
All video and photo evidence taken during any UAS mission is stored in the same manner and location as body worn camera (BWC) video and other investigative evidence. WPBPD utilizes a third-party cloud service, Evidence.com, to store all digital evidence. The service is authorized and certified under both state and federal regulations for the security and protection of confidential information and is available only for official law enforcement purposes. Evidence is stored and saved for a limited time (90 days), unless it is categorized as evidence in an actual crime or formal investigation. Then it is stored for a period of time consistent with all other evidence related to that incident/investigation.
Who has access to the video and photos?
Video and photos collected by UAS are stored for the purposes of conducting police investigations and subsequent prosecutions. Accordingly, videos and photos are generally accessible to police investigators for official use only. Like all police records, video and photos may also be subject to additional release under the same rules and restrictions as BWC video and other evidence. Generally, UAS photos and video that are considered part of an active criminal investigation and are exempt from disclosure under theFlorida Statutes Chapter 119, Public Records laws.
How is my privacy protected?
The intent of the DFR Program is to enhance WPBPD’s response to emergency calls for service. As such, drones are used during an active response to an emergency or other call for police assistance. WPBPD policy prohibits drone operators from intentionally recording or transmitting images of any location where a person would have a reasonable expectation of privacy, such as inside private buildings, except where authorized by a warrant issued by a judge or in emergency situations.
Can foreign countries access WPBPD's drone data or information through a drone's built-in software?
No. Our drone data does not utilize the onboard software from the drone manufacturer. Our data is encrypted and is stored on US-based servers that meet federal requirements for confidential law enforcement databases.
What training do UAS pilots undergo?
In addition to the training and study required to maintain anFAA part 107 Remote Pilot License, all WPBPD UAS Team members train regularly in a variety of locations and settings to ensure operational efficiency. All training is documented, and the records are maintained by WPBPD and are subject to review by the FAA.
What rules and regulations must WPBPD's UAS pilots follow?
All WPBPD UAS pilots are subject to FAA regulations related to airspace use, and all must have a valid FAA Part 107 Remote Pilot License. UAS pilots are also subject to theWPBPD Policy on UAS Operations. (PDF, 289KB)
Why does WPBPD use UAS rather than helicopters?
Helicopters and other manned aircraft are very expensive to operate. Currently, WPBPD relies on the Palm Beach County Sheriff’s Department for air support. UAS can be used in a variety of ways that augment mutual aid air support requests in a cost-effective and efficient manner, like the DFR aerial intelligence-led emergency response.
What is a Drone as First Responder?
Drone as First Responder Operations is an innovative and transformative use of UAS. The concept is to utilize drones to fly to any reported emergency and arrive prior to first responders on the ground. The video feed from the UAS is viewed at the police department by a trained first responder (teleoperator, or TO). The TO is able to operate the UAS remotely and communicate with field personnel via radio immediately. The TO is able to evaluate and assess the scene and circumstances before those in the field arrive and provide necessary tactical information that help them stay safe and increase efficiency. The video feed is also immediately available to every officer in the field via a smart phone application, so officers and fire personnel can see firsthand what they are responding to. The ability to evaluate the resources needed, prepare the proper operational response, and increase the safety of the first responders and the public is the intent of the project and the mission of WPBPD.
When do West Palm Beach Police use UAS (drones)?
WPBPD use UAS in a variety of circumstances, such as documenting crime and accident scenes, searching for missing or wanted persons, fires, and evaluating damage after a major incident or natural disaster. These can happen anywhere in the city and the WPBPD UAS Team will respond to those on an as-needed basis. This program is called Drone as First Responder (DFR) Operations (see FAQ above).
How do I ask a question or make a complaint about UAS use in West Palm Beach?
Anyone may email the UAS Team directly at Drones@wpb.org. In addition, anyone may make a service complaint to WPBPD in-person, via phone (561) 822-1900.