EPL Guide & Information

• EPL Civic Access Registration Guide(PDF, 568KB)
• EPL Civic Access Reset Password/Unlock Account Guide(PDF, 345KB)
• EPL Civic Access - Existing Login across other jurisdictions that also use EPL(PDF, 489KB)

Managing your associates access to your Civic Access (Adding Sub Contacts):

• How to Add Sub Contacts(PDF, 191KB)
• How to approve Sub Contacts(PDF, 177KB)

For contractor registration or contractor updates so you can apply for permits or schedule inspections, we require the following documents. All copies need to be sent to ds@wpb.org with the state or county competency license numbers for the business: 

• Local business tax receipt
• State or County competency license
• General Liability certificate of insurance (COI) with the City listed as the certificateholder under the address 401 Clematis St
• Workers compensation insurance COI or proof of exemption

If additional help is needed please see other tutorials and our Frequently Asked Questions page, or to contact staff see the options below.

• In Person: 401 Clematis St., West Palm Beach, FL 33401 - First Floor Building Division
• Phone: (561) 805-6700
  TTY: (800) 955-8771
• Email: ds@wpb.org

• Apply for a Plan(PDF, 2MB)

For additional information and forms, see the Planning/Zoning page

To contact Planning/Zoning staff, see the options below:

• In Person: 401 Clematis St., West Palm Beach, FL 33401 - Check with security main entrance.
• Phone: (561) 822-1461
  TTY: (800) 955-8771
• Email: planning@wpb.org

• EPL File Preparation(PDF, 669KB)
• EPL File Preparation Naming Convention Reference Sheet(PDF, 205KB)

If additional help is needed please see other tutorials and our Frequently Asked Questions page, or to contact staff see the options below.

• In Person: 401 Clematis St., West Palm Beach, FL 33401 - First Floor Building Division
• Phone: (561) 805-6700
  TTY: (800) 955-8771
• Email: ds@wpb.org

• Apply for a Permit(PDF, 982KB)

If additional help is needed please see other tutorials and our Frequently Asked Questions page, or to contact staff see the options below.

• In Person: 401 Clematis St., West Palm Beach, FL 33401 - First Floor Building Division
• Phone: (561) 805-6700
  TTY: (800) 955-8771
• Email: ds@wpb.org

• Pay an Invoice(PDF, 772KB)

If additional help is needed please see other tutorials and our Frequently Asked Questions page, or to contact staff see the options below.

• In Person: 401 Clematis St., West Palm Beach, FL 33401 - First Floor Building Division
• Phone: (561) 805-6700
  TTY: (800) 955-8771
• Email: ds@wpb.org

• Revision & Submittal(PDF, 637KB)

When your submittal fails plan review, you will be sent an automated email letting you know. From there you will need to log in to our Civic Access portal, go to your permit record, go to the Reviews tab, and read/review the comments. When you have collected all revised/new documentation to address all of the comments, you use the Attachments tab to resubmit. Once you have uploaded everything you want to, click the Submit button. We will be automatically notified and will route your permit back to plan review.

If additional help is needed please see other tutorials and our Frequently Asked Questions page, or to contact staff see the options below.

• In Person: 401 Clematis St., West Palm Beach, FL 33401 - First Floor Building Division
• Phone: (561) 805-6700
  TTY: (800) 955-8771
• Email: ds@wpb.org

EPL-Civic-Access_Resubmit-File-Status-Guide_1.pdf(PDF, 474KB)

For Building Permit Applications

If additional help is needed please see other tutorials and our Frequently Asked Questions page, or to contact staff see the options below.

• In Person: 401 Clematis St., West Palm Beach, FL 33401 - First Floor Building Division
• Phone: (561) 805-6700
  TTY: (800) 955-8771
• Email: ds@wpb.org

For Plan Applications 

For additional information and forms, see the Planning/Zoning page

To contact Planning/Zoning staff, see the options below:

• In Person: 401 Clematis St., West Palm Beach, FL 33401 - Check with security main entrance.
• Phone: (561) 822-1461
  TTY: (800) 955-8771
• Email: planning@wpb.org

Upon permit issuance, you will receive an automated email with your permit card. To access your approved and stamped plans, you'll need to go to our Civic Access portal, log in, navigate to your permit record, and then go to the Attachments tab. There you can download and print out the approved plans to have them onsite for inspections. We do not email plans out as they are often much too large to send via email. If you have any questions email us at ds@wpb.org or permitlibrarian@wpb.org.

• Schedule an Inspection(PDF, 722KB)

If additional help is needed please see other tutorials and our Frequently Asked Questions page, or to contact staff see the options below.

• In Person: 401 Clematis St., West Palm Beach, FL 33401 - First Floor Building Division
• Phone: (561) 805-6700
  TTY: (800) 955-8771
• Email: ds@wpb.org

• Right-of-Way Permit(PDF, 2MB)

For additional information and forms, see the Engineering page.

To contact Engineering staff, see the options below:

• In Person: 401 Clematis St.
  West Palm Beach, FL 33401 - Third Floor Engineering (By Appointment)
• Phone: (561) 494-1098
  TTY: (800) 955-8771
• Email: cseifer@wpb.org

• Apply for a Lien Reduction(PDF, 1017KB)

For additional information, see our Code Enforcement page

To contact Code Enforcement staff see the options below:

• In Person: 401 Clematis St., West Palm Beach, FL 33401 - First Floor Code Enforcement
• Phone: (561) 822-1465
  TTY: (800) 955-8771
• Email: