Save Water

West Palm Beach needs clean reliable water to thrive, but storms, floods, droughts, and overuse can challenge the City’s water management systems.  

 
By protecting the City’s limited water supply and conserving water use, we can ensure access to clean water now and in the future.  

Rain Barrel Program

Qualifying city residents can receive one free 55-gallon rain barrel per household or business for the lifetime of the property.

Requirements:

1. Confirm Program Eligibility
The rain barrel installation property must have an active City of West Palm Beach water utilities account and must not have previously received a rain barrel through the City’s rain barrel program.

2. Installation

Review rain barrel installation guidelines(PDF, 391KB) to understand installation requirements and safety procedures.

3. Submit Your Application (see below).

Application status updates will be delivered via email sent from sustainability@wpb.org.   

High-Efficiency Toilet Credit Program

Qualifying residents can receive water bill credits of up to $125 per toilet for replacing old toilets with high‑efficiency models. 

Requirements:

1. Confirm Program Eligibility

  • Review all eligibility requirements below to ensure your property and replacement qualify: 

  • Applicant must be the property owner.

  • The toilet installation property must have an active City of West Palm Beach water utilities account.

  • For credits on replacement of 3.5 gallons per flush (gpf) (or higher) toilets, the property must have been built in 1995 or earlier.

  • No property age requirement applies for replacing a 1.6 gpf toilet with a 1.0 gpf (maximum flush rate) or lower model.

  • Property must not have already received the maximum number of toilet replacement credits (2 per residential account, 20 per commercial account).

  • Toilets must have been purchased after October 1, 2024 to be eligible for credit.

2. Replace Your Toilet(s)

Replace your older toilet(s) with a qualifying EPA WaterSense labeled model:

  • Toilets using 3.5 gpf or more may be replaced with a toilet rated at 1.28 gpf or less.

  • Toilets using 1.6 gpf may be replaced with a toilet rated at 1.0 gpf (maximum flush rate) or less.

3. Submit Your Application (see below).

Include a photo of the itemized receipt showing only the purchase of the toilet and any necessary installation parts. Miscellaneous items should be charged separately and should not appear on the receipt you submit. 

 

After submitting a complete application, allow 1–2 billing cycles for the credit to appear on your water bill. Application status updates will be delivered via email sent from sustainability@wpb.org. 

This program is offered on a first‑come, first‑served basis, depends on available funding, and may be modified or ended at any time. 

High-Efficiency Toilet Credit Application Form

Irrigation Evaluation Program

The City, in partnership with Palm Beach Soil & Water Conservation District, offers one free irrigation evaluation for residential water customers. Qualifying city residents can receive an evaluation to help identify performance issues in sprinkler and watering systems, reduce water use, and lower costs while maintaining healthy landscapes. 

Requirements:

1. Confirm Program Eligibility  

The residential property must have an active City of West Palm Beach water utilities account and must not have previously received a free irrigation evaluation through this program.

2. Submit Your Application (see below). 

Irrigation Evaluation Application Form

 

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