City Earns IPMI Accredited Parking Organization with Distinction

Published on July 23, 2025

July 23, 2025

FOR IMMEDIATE RELEASE:

Contacts: Kathleen Joy, Director of Communications
City of West Palm Beach – Mayor’s Office
kjoy@wpb.org

(561) 822-1411 (TTY: 800-955-8771)

City of West Palm Beach Earns IPMI’s Highest Accreditation:

Accredited Parking Organization with Distinction

The international designation recognizes national and international standards for parking management
and operations, customer service, professional development, security, sustainability, and more.

WEST PALM BEACH, FL (July 23, 2025) – The City of West Palm Beach has been awarded the prestigious Accredited Parking Organization (APO) with Distinction by the International Parking & Mobility Institute (IPMI) - the highest level of accreditation in the parking, transportation, and mobility industry.

This elite designation recognizes organizations that exemplify best practices and innovation in operations, customer service, sustainability, safety, professional development, and mobility management. It reflects West Palm Beach’s continued leadership in delivering safe, efficient, and forward-thinking mobility solutions for the community.

“We are honored to be recognized by the International Parking & Mobility Institute with the Accredited Parking Organization with Distinction designation - the highest standard of excellence in parking, transportation, and mobility,” said Mayor Keith A. James. “This achievement reflects our unwavering commitment to service, sustainability, safety, and innovation, and it reaffirms West Palm Beach’s position as a national leader in forward-thinking mobility management.”

The APO program recognizes organizations that meet and exceed rigorous industry standards through a comprehensive documentation and review process. To earn the APO with Distinction, an organization must not only fulfill over 100 criteria across 14 categories but also achieve more than 60 additional exceptional and progressive best practices. Both accreditation levels require independent verification that at least one facility meets or exceeds the established criteria.

 “This achievement is the top benchmark of success in our industry, and it follows a comprehensive documentation and review process,” explained Shawn Conrad, CAE, CEO of the International Parking & Mobility Institute (IPMI), the organization that sets the standards for APO Accreditation and Accreditation with Distinction.  The APO program recognizes industry standards that develop, ensure, and support a high level of professionalism and competency in parking, transportation, and mobility management. “Only best-of-class organizations can meet the demanding level of excellence required to gain accreditation,” Conrad continued.

The City of West Palm Beach’s achievement reflects its broader vision of enhancing quality of life, supporting economic development, and promoting sustainability through innovative infrastructure and responsive city services. From expanding multimodal options to implementing technology-driven solutions, the City continues to improve mobility and accessibility for all who live, work, and visit.

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About The City of West Palm Beach

The City of West Palm Beach is a vibrant and dynamic city on Florida's Atlantic coast. With a rich history, thriving arts and cultural scene, and a commitment to sustainability, the City of West Palm Beach is a great place to live, work, and play. As one of the three largest cities making up the South Florida region and the central city of Palm Beach County, West Palm Beach is a vibrant, growing waterfront city that seamlessly blends the business advantages available in the area with a more refined and relaxed environment for living and working, making it an exceptional destination for both residents and professionals alike. To learn more about the City of West Palm Beach, visit our official website or follow us on our social media: Facebook, Instagram, X (formerly known as Twitter), and LinkedIn.

To contact the City of West Palm Beach, please dial (561) 822-1200 (TTY 800 955-8771). For information about the City of West Palm Beach, please visit: https://www.wpb.org/home