Assistance

Print
Press Enter to show all options, press Tab go to next option
The City of West Palm Beach wants to ensure that our residents, businesses, and employees have access to community programs and services aimed at helping those impacted by the COVID-19 pandemic.

Listed here are some of the resources available in our community. These resources are available due to a combination of local and state government programs, non-profit agencies, and service providers.

Additional resources are available by visiting the 211 Palm Beach County COVID-19 Resource Guide.

Housing Assistance

Program Name:  COVID-19 Rental Eviction Protection Program 

Effective Friday, June 5, 2020 the City of West Palm Beach will no longer be accepting applications for the COVID-19 Rental Eviction Prevention Program. 

All eligible West Palm Beach residents are encouraged to apply for Palm Beach County’s CARES ACT- Coronavirus Relief Fund Rent and Utilities Assistance Program

The City of West Palm Beach is working closely with Palm Beach County to process applications and determine eligibility under program.

Should you desire to apply for the program, please follow the instructions outlined as follows:

Instructions

Step 1- Review

  • Review program eligibility and frequently asked questions by visiting the following website:

                www.pbcgov.com/csdcaresactfaq

Step 2- Register

  • Register as a “new user” with the County’s Online System for Community Access Resources and Social Services (OSCARSS) by visiting the following website:

 

https://secure.co.palm-beach.fl.us/CSDServiceEligibility/Account/Login.aspx

 

  • OSCARSS “how-to” video tutorial is available by visiting the following website:

 

http://discover.pbcgov.org/SiteAssets/helpers/videoplayer.htm?videoid=communityservices/OSCARSSLIHEAP_Training_Refresher_Walkthrough

 

Step 3- Apply

 

  • Assistance with applications is available by calling the Palm Beach County Community Services Department (561-355-4792).

 

  • West Palm Beach residents ONLY may receive assistance with completing the application. To schedule an appointment, interested parties shall contact 561-822-1274 and leave a voicemail with their name and telephone number. All calls with be returned within 24 business hours. 

    -------------------------------------------------------------------------------------------------------------------------------

Reemployment Assistance 

Please read the Reemployment Assistance COVID-19 FAQ from the Florida Department of Equal Opportunity.

-------------------------------------------------------------------------------------------------------------------------------

Utility Assistance

Program Name:  The Low-Income Home Energy Assistance Program (LIHEAP)

Administering Agency:  Community Action

Program Overview:  To provide financial relief from high-energy costs to prevent service disconnection for families in crisis.

Additional information is available at:  http://discover.pbcgov.org/communityservices/communityaction/Pages/Utility-Assistance.aspx

Contact Information:   561-355-4792

 -------------------------------------------------------------------------------------------------------------------------------

Program Name:  Serving Our Seniors (SOS)

Administering Agency:  City of West Palm Beach, Vickers House

Program Overview:  To provide financial relief from high-energy costs to prevent service disconnection for seniors 62 and older in crisis. The assistance is limited to a one-time payment not to exceed $600. Applicants must not have any other resources available.

Additional information is available at:  www.wpb.org/HCD

Contact Information: 561-804-4970

Food Support

Emergency Food Assistance Program: City Commissioners unanimously approved the allocation of an additional $18,000 to the COVID-19 Emergency Food Assistance Program. The allocation brings the total City funding for the program to $30,000. The program provides temporary food assistance to households impacted by the COVID-19 pandemic. The City will partner with existing food providers, volunteers, and non-profits to provide the funding to help provide prepared meals to City residents impacted by job loss and to low-income elderly. The intent is to also provide some restaurant workers with an opportunity for short-term employment. This program is meant to fill the assistance gaps until state and federal funds begin to be distributed locally.  Specifics about this program including contact information will be provided as the program launches.

Program Name:  Grab & Go Meals

Administering Agency:  Palm Beach County Schools

Program Overview:  Box meals will be distributed from 11 a.m. to 1 p.m. and are FREE to anyone under 18 years of age (22 ESE), regardless of financial need. Students must be present in order to receive the meal.

Additional information is available at:  https://www.palmbeachschools.org/news/what_s_new/feeding_sites_open_during_school_closure

Contact Information561-969-5840

-------------------------------------------------------------------------------------------------------------------------------

Program Name:  Food Pantry

Administering Agency:  St Ann’s Place

Program Overview:  Bagged meals will be distributed from 9 a.m. to 11 a.m. and are FREE to anyone regardless of financial need. 

Additional information is available at:  https://www.stannplace.org/

Contact Information561-805-7708

Child Care Support

Program Name:   Childcare Resources

Administering Agency:  Early Learning Coalition of Palm Beach County

Program Overview:  If you find that you are having a hard time finding childcare resources, in need of predetermining your current childcare case, or want to obtain childcare applications

Additional information is available at:  www.elcpalmbeach.org

Contact Information:   561-514-3300

  ------------------------------------------------------------------------------------------------------------------------------

Free Telemental Health Services to Residents of Palm Beach County

  • Mental health services provided by the Palm Beach County Youth Services Department’s Residential Treatment and Family Counseling (RTFC) Division are now available to the public via Telemental Health.
  • Education & Training Center – Family therapy, individual therapy, and parent training services through Zoom Video Telemental Health. Bilingual therapists (Spanish & Creole) are available. To schedule an appointment, call 561-233-4460.
  • Highridge Family Center – currently accepting applications for future residents. Intake appointments and weekly family counseling sessions, in addition to virtual individual therapy
    and parental support, are ongoing via Telemental Health. To schedule an appointment,
    call 561-625-2540.
  • Family Violence Intervention (FVIP) – court diversion program is accepting cases referred from the State Attorney’s Office. FVIP team of master and bachelor-level staff provide case management, case planning, referral advocacy and mediation telehealth services via Zoom Video.
  • Youth and Family Counseling (YFC) – currently providing assessments, family and individual therapy, parent education and school-based behavioral health services via Zoom Video. Telemental Health services are offered in English, Spanish, French and Creole. To schedule an appointment, please call (561) 242-5714.
  • For more information about Telemental Health and other services provided by Palm Beach County Youth Services, please visit the County's website

  ------------------------------------------------------------------------------------------------------------------------------

Assistance for the Creative Sector

A consortium of funders announced the creation of the Artist Relief Fund, a $10 million national emergency relief fund for artists and creative workers that will provide $5,000 no-strings-attached grants. It is intended for anyone who earns income from their creative or artistic practice and who has also been affected by COVID-19.

 https://www.artistrelief.org/

 The Cultural Council for Palm Beach County believes that a strong arts and cultural sector actively contributes to the economic vitality and is central to a strong quality of life of the community. The global pandemic, COVID-19, threatens the stability of our economy and our way of life. In response, the Cultural Council created the PALM BEACH COUNTY ARTIST RELIEF FUND to support Palm Beach County creative professionals (artists in music, theatre, dance, literature, and the visual arts) whose creative work has been affected by the COVID-19 pandemic. Grant amounts are available at $500, $250, and $100.

 https://www.surveymonkey.com/r/pbc-artist-relief-fund

 Arts Ready https://www.artsready.org/

The Artist Safety Net https://cerfplus.org/

 Freelancers Relief Fund